industries · web shops
Less time in your inbox, more time for your shop.
Customer questions, returns, stock across several channels and accounts that need to keep up. Most of it is the same work every time. We let that run, you keep the exceptions.
Where your time goes
- Where is my order? Looking up the status and emailing it, dozens of times a day.
- Returns Registering, making labels, refunding and keeping the customer informed.
- Stock across channels Keeping your own shop, bol and other marketplaces in step without selling what you no longer have.
- Invoices and payments Orders, payments and purchase invoices neatly in your accounts.
How it goes with 24eight
Where is my order?
before
Your customer service looks up order numbers all day and emails the same answer over and over.
with 24eight
The assistant looks up the status itself and replies straight away, in your tone. Complaints and tricky questions go to your team.
A return on Sunday
before
A customer wants to send something back and emails. On Monday you find the order, make a label and almost forget the refund.
with 24eight
The customer registers the return and gets a label straight away. When the parcel arrives, the refund is ready for you to approve.
Almost sold out
before
A product sells well on bol, but your own shop lags behind and you sell something you no longer have.
with 24eight
Stock stays in step across every channel, and when something is nearly gone, you get a nudge to reorder.
Software we often connect here
Shopify
WooCommerce
Sendcloud
PostNL
DHL
Mollie
Picqer
Klaviyo
Exact Online
Moneybird
WhatsApp Business
Using something else? Most software has an integration or API. In the audit we look at what's possible for you.